Merchandise
SPCA is a tax exempted charitable organization with no grant from the government. Apart from depending on public donations, subscriptions and other fundraising activities, we sell merchandise to raise funds to cover the daily expenditure of the society.
SPCA is a tax exempted charitable organization with no grant from the government. Apart from depending on public donations, subscriptions and other fundraising activities, we sell merchandise to raise funds to cover the daily expenditure of the society. Do your part by buying these items from us and at the same time you contribute to the welfare of the animals. We can also customize these items to your purpose if you purchase in bulk. Great items for corporate or marketing event door gifts. Simply give us a call or pay us a visit to place your order or find out more.
We have a great choice of merchandise for sale. Browse through our online shop and order these affordable items as great personal souvenirs or gifts (you may also come to SPCA to buy items [prices slightly lower as we don’t have to pay ecommerce commission] but please call first to check on ready stock).
We also have selected merchandise available on Shopee – check it out here https://shopee.com.my/search?keyword=spca%20penang
Please note our shipping fees include packaging and handling by Poslaju/City Link – EXCEPT for Foodstuffs, these are strictly self-collect at SPCA.
At the moment our Shop does not include a back-order facility.
If there is insufficient stock for your order, please contact us with your requirements. Thank you and Happy Shopping!
Our Refund/Exchange Policy
If you’re looking to return or exchange your order for whatever reason please note we offer returns or exchanges within 30 days of purchase with some exceptions (see below). You can return your product for a credit, a different product, or a refund. If you did not purchase with cash, we will deduct the commission amount charged to us by issuing banks or PayPal.
Please note the following exceptions to our return and refund policy:
- Discounted items, stock clearance items, and special offer items are final and cannot be returned or exchanged
- Customized items cannot be exchanged or refunded – for example collar tags, latte mugs, notebooks
- Returned items must have labels still on and be returned in original product packaging
- Returned items must have no signs of wear or use.
To initiate a return or exchange, please send email to info@spca-penang.net with your order number, date of purchase, item code of product you wish to return or get refunded, and reason for return/exchange. You can include any photos you might consider to be relevant.
Please note we may pass shipping charges on to you.